Official product information
Quiet Nerves Refund Policy: How to Return Bottles and Get Your Money Back
Quick answer
You can ask for a Quiet Nerves refund within 60 days of purchase on orders placed through the official order page. Contact the order desk with your order ID, then mail the bottles to 757 Third Avenue, Floor 14, New York, NY 10017 with tracking. You pay the postage. The refund follows 3-5 business days after the return is credited.
Eligibility
Who is eligible for a Quiet Nerves refund?
You are eligible if you bought Quiet Nerves through the official order page and ask within 60 days of the purchase date. Where you bought and when you bought are the two tests that decide most cases.
| Your situation | Covered? | What to do |
|---|---|---|
| Ordered through the buttons on goquietnerves.com, within 60 days | Yes | Follow the steps below |
| Ordered through the official order page, more than 60 days ago | Outside the window | Call the desk if you have a special reason |
| Bought on a marketplace, in a store or from an ad | Not by this desk | Contact the seller you paid |
| Opened bottles | Not published | Confirm with the desk before you ship |
| Parcel arrived damaged | Not published | Call the desk with photos and your order ID |
| Received as a gift | Not published | Ask the buyer for the order ID, then call the desk |
The window is the same for all three packs. A 6-bottle order gets 60 days, just as a 2-bottle order does.
That matters when you choose a pack. Two bottles run out on day 60, while six last until day 180, so a large first order leaves most of the supply past the window. The Quiet Nerves pricing page sets the packs side by side.
Request
How do you request a Quiet Nerves refund?
Start with the support desk, not the post office. Call or write to the order desk, give your order ID, and then mail the bottles once the desk knows they are coming.
Check the date
Count from the day you paid. Requests are accepted within 60 days of the purchase date.
Contact the support desk
Phone the order desk with your order ID, or email it. Phone hours are not published.
Confirm the return details
Ask the desk which bottles to send and whether opened bottles qualify. Write down the answer and the date.
Pack the return
Add a note with your full name, the email used for the order and your order ID. Seal the box well.
Mail it with tracking
Send the parcel to 757 Third Avenue, Floor 14, New York, NY 10017. You pay the postage, so choose a tracked service and keep the receipt.
Watch for the refund
It is issued 3-5 business days after the return is credited, then takes 5-10 days to appear on your card.
Include
What goes in a Quiet Nerves return parcel?
Three details must travel with the bottles: your full name, your email and your order ID. Without them, the returns desk has no quick way to link the parcel to your payment.
Put inside the box
- The bottles the desk agreed to take back
- A note with your full name
- The email address you ordered with
- Your order ID, written clearly
Send it to
- Returns address
- 757 Third Avenue, Floor 14, New York, NY 10017
- Postage
- Paid by you
- Service
- Any tracked service
A short line on why you are returning the product is optional. The published terms ask only for the three details above.
Postage
Who pays return shipping, and why use tracking?
The buyer pays to send a Quiet Nerves return. The cost depends on the carrier, the weight and your distance from New York, so it is not published.
Tracking is the part worth paying a little extra for. If a parcel goes missing, the tracking number is your proof that it was sent and when it arrived.
Keep the postage receipt and the tracking number until the refund is on your card. Photograph the packed box with the address label showing before you hand it over.
Timing
How long does a Quiet Nerves refund take to reach your card?
Once the returns desk credits your parcel, the refund is issued within 3-5 business days. Your card then needs 5-10 days to show it, so the money can take up to about three weeks after crediting.
| After the return is credited | What happens |
|---|---|
| Business days 1-5 | The refund is issued back to the card you paid with |
| The next 5-10 days | Your bank or card company posts it to your account |
| Still missing after that | Call the order desk with the order ID and the tracking number |
Transit time is not in these figures. A parcel may spend several days in the mail before the desk can check it. Refunds go to the card used for the order; payment another way is not published.
Contacts
Which Quiet Nerves contact handles refunds?
Two contacts handle refunds, and one does not. Picking the right one saves a round of emails.
Phone desk
The order desk by phone (the number is in the site footer). Have your order ID ready. Hours are not published.
Order email
The sales email in the site footer. Put your order ID in the subject line.
Site inbox
The website inbox in the site footer (Mon-Fri 9:00 am-5:00 pm ET). It answers general questions but cannot see orders.
The promise behind these steps is set out on the Quiet Nerves money-back guarantee page. For delivery questions before a return, see the shipping page, and for every contact option, the contact page.
Mistakes
What mistakes slow down a Quiet Nerves refund?
Most slow refunds trace back to one of six small slips. Each one is easy to avoid if you know about it before you pack the box.
Mailing with no warning
A parcel the desk did not expect takes longer to match. Call or email first.
No order ID in the box
Name, email and order ID must go inside. Missing details mean a slower match.
The wrong address
Returns go to 757 Third Avenue, Floor 14, New York, NY 10017. The seller's office at 950 Third Avenue, Floor 7, New York, NY 10022 is a different building.
Untracked postage
Without tracking you cannot show that the parcel arrived. The cheapest stamp can cost you the refund.
Leaving it to day 59
The window counts from purchase. Start the claim with a week or more to spare.
Writing to the site inbox
The website inbox cannot see orders. Use the order desk’s sales email instead.
Problems
What if your Quiet Nerves refund is late or turned down?
First, check the facts on your side, then go back to the desk with them. A calm call with the right numbers settles most cases.
- Confirm that your request was made within 60 days of the purchase date.
- Check the tracking to see the date your parcel was delivered.
- Add 3-5 business days for the refund to be issued, then 5-10 days for your card.
- If the time has passed, call the order desk with your order ID and tracking number.
- Follow up in writing to the order desk’s email, so there is a dated record of the request.
If the desk still cannot help, your bank or card company can explain its own dispute process. Keep every receipt, note and email together until the matter is closed.
FAQ
Quiet Nerves refund policy FAQ
Can I return opened bottles of Quiet Nerves?
The policy does not say. Ask the support desk before you ship, and keep a note of the answer and the date.
Where do I send a Quiet Nerves return?
Mail it to 757 Third Avenue, Floor 14, New York, NY 10017, with your full name, email and order ID inside the box.
Do I pay to return Quiet Nerves?
Yes. Return postage is paid by the buyer. Use a tracked service and keep the receipt.
How long does it take to get a Quiet Nerves refund?
3-5 business days after the return is credited, then 5-10 days for your card to show it.
Can I get a refund on Quiet Nerves bought from Amazon or another site?
Not from this desk. Contact the seller you paid, since their own return terms apply.
Is shipping refunded when I return Quiet Nerves?
Delivery to you was free on every pack, so there is no shipping charge to refund. The postage to send bottles back is paid by you.
Can I email the website inbox listed in the site footer about a refund?
That inbox cannot see orders. Use the order desk, by phone or email, for anything about a refund.